Terms of use

1. Agreement and scope

These terms apply to Softly Noted and any related in-app content and services. The person using the app is referred to as “you.” If you do not agree to these terms, do not use the app.

Apple's standard end-user licence terms or Google Play's applicable terms may also apply. Where mandatory consumer law gives you rights that cannot be waived, those rights are not limited by this document.

2. Limited licence

Subject to these terms and the applicable app-store rules, JPott Studios grants you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use Softly Noted for personal, non-commercial purposes. The app, its artwork, code, and branding remain owned by JPott Studios or its licensors.

You may not resell, redistribute, scrape in bulk, reverse engineer except where law expressly permits, remove rights notices, interfere with security controls, or use the app to violate law or another person's rights.

3. Your content and local storage

You keep any rights you have in content you create, including your journal entries, notes, and the photos you add. You give JPott Studios only the limited permission needed to process content through a feature you deliberately use, such as encrypting and transmitting a sync record.

Your journal is stored locally and is encrypted at rest with a device-specific key. You are responsible for your device's access controls, for any app lock you set, and for keeping any exports or backups you create. Local data, encryption keys, backup passwords, or exported files may be unrecoverable after deletion, device loss, key loss, a forgotten backup password, or an unsuccessful restore.

4. General wellness, not medical advice

5. Subscriptions, trials, and restoration

Softly Noted Premium is offered as a monthly or yearly subscription. The product, current price, billing period, eligibility, trial, and renewal details shown by Apple or Google at checkout control the transaction.

• Subscriptions renew automatically unless cancelled through the relevant app-store account before the store's cancellation deadline.
• A trial is offered only when the checkout sheet confirms eligibility and terms. Trial eligibility may be limited by the store.
• Use the in-app restore function with the same store account to request restoration of an eligible subscription. Restoration can depend on the app store and purchase configuration.
• Apple or Google handles billing, cancellation, and refund decisions under its own policies. Deleting the app or a service account does not automatically cancel an app-store subscription.

6. Availability and changes

Features may differ by device, platform, region, app version, permission choices, subscription status, and service configuration. Optional sync, widgets, biometric lock, and notifications may be unavailable or interrupted. JPott Studios may update, replace, suspend, or discontinue features or content, subject to applicable law and store obligations.

Softly Noted should not be relied on as the sole record of essential, medical, legal, financial, or safety-critical information.

7. Acceptable use

You must not attempt to access another person's account or encrypted records, bypass purchase or content protections, upload malicious material, abuse service infrastructure, or use the app in a way that infringes rights or harms others. JPott Studios may restrict service access where reasonably necessary to protect users, systems, rights, or legal compliance.

8. Disclaimers and liability

Except where law provides otherwise, the app is provided “as is” without warranties of any kind. JPott Studios does not promise uninterrupted operation, perfect security, complete recovery of local data, or a particular wellness outcome. To the fullest extent permitted by law, JPott Studios is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost data, lost profits, or loss of goodwill.

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud.

9. Ending use

You may stop using Softly Noted at any time. Use your app-store settings to cancel a subscription, in-app controls to delete a sync account if you created one, and device controls to remove local app data. See the data deletion guide. Sections that by their nature should survive, ownership, disclaimers, and responsibility for past use, continue after use ends.

10. Governing law and disputes

JPott Studios is a trading name used by an individual sole trader based in Jamaica. These terms form an agreement between you and that person. There is no separate company.

These terms, and any dispute arising from them or from use of the app, are governed by the laws of Jamaica, and the courts of Jamaica have jurisdiction to hear them.

These governing-law and venue terms do not remove protections you have where you live. Where the mandatory consumer law of your country of residence gives you rights, remedies, or access to local courts that cannot be waived by agreement, those continue to apply and nothing in this section limits them.

If something goes wrong, please write to jpottstudios@gmail.com first and allow 30 days to resolve it directly. Most issues are settled faster that way. Refunds and cancellations for app-store purchases are handled by Apple or Google under their own policies, not by JPott Studios; see section 5.

11. Changes and contact

If these terms materially change, JPott Studios will update the date and provide any notice required by law or the app stores. Questions: jpottstudios@gmail.com. See also the privacy policy and support page.